Loan Specialist

• Support the administration and servicing of the Bank's loan portfolio while ensuring accuracy, efficiency, and compliance
• Process and review loan servicing transactions, records, and related documentation
• Maintain loan, escrow, collateral, and other servicing records
• Respond to inquiries from internal partners and customers and provide timely loan servicing support
• Research and resolve routine servicing issues, discrepancies, and exceptions, escalating concerns as appropriate
• Perform account reconciliations and assist in identifying and correcting servicing discrepancies
• Ensure compliance with applicable laws, regulations, investor requirements, and Bank policies, including BSA/AML requirements
• Support departmental projects, process improvements, audits, examinations, and testing activities
• Maintain professionalism and confidentiality when handling sensitive customer and Bank information
• Collaborate with team members and provide support across loan servicing functions
• Report to the Supervisor - Loan Servicing
• Perform other duties as assigned

Explore Loan Servicing Specialist II at Atlantic Union Bank. Review requirements and application details.

Loan Servicing Specialist II

• Support the administration and servicing of the Bank's loan portfolio while ensuring accuracy, efficiency, and compliance with established policies and procedures
• Process and review loan servicing transactions, records, and related documentation
• Maintain loan, escrow, collateral, and other servicing records
• Respond to inquiries from internal partners and customers and provide timely loan servicing support
• Research and resolve routine servicing issues, discrepancies, and exceptions, escalating concerns as appropriate
• Perform account reconciliations and assist in identifying and correcting servicing discrepancies
• Ensure compliance with applicable laws, regulations, investor requirements, and Bank policies, including BSA/AML requirements
• Support departmental projects, process improvements, audits, examinations, and testing activities
• Maintain professionalism and confidentiality when handling sensitive customer and Bank information
• Collaborate with team members and provide support across loan servicing functions
• Report to the Supervisor - Loan Servicing
• Perform other duties as assigned