Logistics Specialist

• Manage end-to-end transport of IT hardware — rack systems, servers, GPUs, and other data center equipment — across APAC lanes
• Coordinate air freight and road transport scheduling, carrier and freight forwarder selection, and delivery execution
• Handle RMA and RMS shipments, vendor coordination, and reverse logistics flows
• Manage equipment transfers between company warehouses and data center facilities
• Maintain shipment visibility and resolve transit issues, delays, and exceptions
• Develop contingency plans and alternative routing strategies
• Manage time-critical air freight shipments, including booking and end-to-end tracking
• Coordinate with APAC data center operations teams for staging, buffering, and just-in-time deployment
• Maintain in-transit inventory records and chain-of-custody documentation
• Manage shipment documentation in Jira, TMS, or equivalent systems
• Manage customs documentation, clearance, duties, taxes, declarations, and trade compliance
• Process and reconcile logistics invoices and transportation vendor payments
• Establish secure shipment protocols for high-value hardware
• Establish and enforce SLAs and KPIs with carriers, forwarders, and 3PL partners
• Partner with hardware engineering, procurement, finance, security, and data center operations
• Coordinate with Taiwan-based OEM suppliers on shipping windows, batch tracking, customs documentation, and inbound scheduling
• Act as primary escalation point for regional transport issues
• Align regional operations with global transport standards and reporting requirements
• Drive continuous improvement through KPI tracking, root cause analysis, and process standardisation
• Forecast APAC transportation demand and identify cost optimisation opportunities
• Track and report regional logistics costs and support dashboards and operational analytics

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