Logistics Specialist

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and actions taken
• Update receivers and customers on load status
• Monitor daily pick-ups and deliveries and verify on-time, undamaged arrival
• Take check calls from drivers and ensure loads deliver on time
• Validate load data before marking loads delivered for accounting purposes
• Investigate product overages, shortages, and damages and complete documentation
• Schedule and reschedule delivery appointments
• Accept or decline loads based on account manager direction
• Provide detailed directions and instructions to properly route drivers