Logistics Specialist

• Coordinate operational execution between Electrolux and internal and external partners.
• Process and monitor notifications and status updates using reporting tools, Track & Trace systems, and C4C.
• Manage complaints and support the returns process.
• Prepare damage and loss settlements in accordance with existing agreements.
• Carry out delivery note cancellations in SAP and Oracle Transport Management (OTM).
• Monitor and ensure compliance with defined service levels.
• Support KPI monitoring and related reporting.
• Review and implement our quality standards and contribute to their ongoing development.
• Monitor IT interfaces to distribution centers and transshipment points.
• Identify optimization opportunities and support quality assurance and process improvement initiatives.
• Participate in projects and provide cover for team members when required.
• Work closely with transport planning and other relevant stakeholders.