Machine Learning Engineer

• Build conversational AI agents that interact with users, call tools and APIs, and hand conversations off to human agents when needed
• Build retrieval-augmented generation (RAG) pipelines using approved information sources
• Connect AI agents with CRMs, ticketing systems, databases, and messaging channels
• Build and manage APIs, including API gateways, authentication, rate limits, and versioning
• Support voice AI development using speech-to-text, large language models, and text-to-speech in English and Spanish
• Use evaluations, automated tests, and guardrails to improve accuracy, reliability, and safety
• Deploy and maintain solutions through CI/CD, monitoring, and documentation
• Collaborate with engineering, CX design, and operations teams to turn prototypes into production-ready solutions

Explore Junior AI/ML Engineer at Resolv Global. Review requirements and application details.