Manager

• Increase operational efficiency across the country’s Sky Dining, Culinary Solutions, Airport Dining, and Aviation Support businesses
• Ensure safe and efficient operations and represent the company on regulatory issues
• Enhance operational procedures, systems, information flow, management reporting, and business processes
• Maintain communication with the Cluster GM, management, staff, and vendors
• Develop short- and long-term goals and strategies with the Cluster General Manager and ensure implementation
• Implement and maintain safety and quality assurance protocols
• Improve organizational processes and procedures to strengthen internal capacity
• Pursue strategic and operational objectives
• Ensure operational activities are timely and within budget
• Analyze monthly operating costs and sales reports from the country P&L to develop cost-control, waste-reduction, and productivity-improvement strategies
• Forecast trends and financial performance to support strategic decisions and budget alignment
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team, including career development plans and problem resolution
• Manage data collection and operations metrics to achieve productivity targets, reduce costs, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Conduct budget reviews and report cost plans to upper management
• Serve as primary contact for customer issues involving equipment quality, customer service, accidents, and on-site mishaps
• Assist the HR Lead with staffing requirements and hiring
• Assist the HR Lead in implementing required HR systems
• Ensure consistent quality across all business lines in alignment with client expectations and company standards
• Identify risks, implement preventive measures, and ensure safety-regulation compliance
• Identify growth opportunities, market trends, and operational improvements
• Collaborate with Procurement on vendor selection, contract negotiation, and cost efficiency
• Monitor and report KPIs for operational and financial targets
• Build relationships with government entities, regulators, community organizations, and business partners
• Oversee materials and inventory management for industrial catering, canteen, and ground services
• Communicate operating policies and issues at department meetings
• Review and approve operational invoices
• Track vendor pricing, rebates, and service levels
• Maintain a safe and healthy work environment in compliance with legal regulations

Explore Country Station Manager at GCG Official. Review requirements and application details.