Manager

• Manage the Quality function for Vietnam operations
• Ensure quality management systems, customer satisfaction, supplier quality, and successful new product introduction/localization
• Maintain the Vietnam Quality Management System following corporate, customer, regulatory, and applicable ISO requirements
• Lead internal, corporate, certification, customer, and supplier audits, including corrective action and effectiveness verification
• Provide Quality leadership for new product introduction, product/process transfer, and localization projects
• Establish quality requirements, quality gates, risk assessments, PFMEA/FMEA, Control Plans, inspection standards, and validation requirements
• Ensure quality readiness from development and trial production through commercialization and mass production
• Support customer complaint investigation, containment, root-cause analysis, corrective action, and closure
• Ensure timely 8D/RCA responses to customers and guide structured problem solving
• Monitor customer quality performance and reduce complaints, severity, and Cost of Poor Quality
• Establish and manage the supplier quality management program
• Lead supplier qualification, performance monitoring, supplier development, and risk-based supplier audits
• Work with Procurement, Engineering, and suppliers to improve supplier quality and support localization
• Monitor Vietnam quality KPIs and improvement targets aligned with AP and Global
• Identify systemic quality risks and lead improvement projects
• Guide reduction of defects, scrap, rework, complaints, supplier defects, and Cost of Poor Quality
• Represent Vietnam Quality in APAC/regional quality forums and plans
• Align Vietnam quality systems, standards, KPIs, and improvement programs with regional/global requirements
• Share best practices across Vietnam and the APAC Quality organization
• Develop and train the Vietnam Quality team and build organizational quality capability
• Report directly to the Regional Quality Manager

Quality Manager

• Develop and execute business development strategies to meet weekly, monthly, and annual sales targets
• Identify, approach, and acquire new clients, IBs, affiliates, and partners within targeted markets
• Conduct thorough market and competitor research to identify growth opportunities within Forex markets
• Develop and implement territory-specific action plans using data-driven analysis
• Generate leads through outbound calls, networking, online channels, and industry events
• Build and maintain strong relationships with existing clients to ensure high service levels and retention
• Onboard, train, and support IBs and affiliates to maximize their performance
• Prepare accurate, professional, and concise reports on sales activities, pipeline updates, performance results, and market insights

Manager jobs in Vietnam

Quality Manager

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