Marketing Operations

• Support the Enterprise Customer Experience Operations team as an end-to-end research engine across qualitative, quantitative, and secondary research
• Assist in maintaining experience management platform workflows and automated processes
• Identify and document opportunities to simplify workflows and processes
• Support cleanup and modernization of technical infrastructure for feedback programs
• Contribute to technical implementation of digital feedback listening posts
• Design and build a repeatable reporting process for digital experience listening statistics
• Engage with enterprise-wide business partners to navigate complex stakeholder relationships
• Deliver creative solutions meeting diverse technical requirements
• Interact with portfolio and departmental leadership and selected business partners
• Participate in digital feedback strategy, survey platform administration, and technical process implementation projects

Explore Research Operations, Marketing & Communications Intern at Travelers. Review requirements and application details.