Marketing Operations

• Build, organize, and maintain internal AI knowledge environments, including Claude Projects, custom prompt libraries, and documentation repositories
• Audit and update product feature data, technical documentation, and specifications in AI knowledge bases
• Standardize AI prompt templates for recurring marketing, operational, and administrative tasks
• Maintain workspace ownership, source lists, and refresh cadences
• Build n8n and Jira automations
• Build, format, and publish web pages, landing pages, and web forms using WordPress, GitHub, Astro, and webhooks
• Perform quality assurance on web pages, forms, tracking links, and redirect rules
• Troubleshoot common form and page issues and escalate platform or code issues
• Manage marketing leads from form submission through CRM handoff
• Maintain inventories of live marketing forms and landing pages
• Ensure inbound leads are tagged to the correct campaign, source, medium, and offer
• Enroll leads in nurture or lifecycle programs and hand qualified leads to Sales Operations under documented rules
• Maintain campaign membership and tracking in Salesforce Campaigns, Zoho campaigns, or the standardized platform
• QA tracking links, UTMs, redirects, thank-you pages, CRM records, campaign associations, and program enrollment
• Flag and help resolve missing leads, duplicate records, blank source fields, and failed campaign or nurture enrollment
• Manage platform access, user permissions, seat allocations, credentials, and password vaults with IT
• Coordinate payment cards, log invoices, track subscriptions and renewals, and support budget reconciliations
• Maintain vendor documentation, contracts, and operational records
• Maintain Jira boards, project tracking, and launch checklists
• Document internal workflows, SOPs, and cross-functional processes
• Partner with Sales Operations and consultants on form-to-CRM mapping, campaign definitions, and assignment rules

Explore Marketing Operations Coordinator at WellnessLiving. Review requirements and application details.