Medical Biller

• Manage the full revenue cycle process for assigned medical practices
• Submit, track, and monitor insurance claims through Athenahealth
• Resolve claim issues affecting reimbursement
• Perform accounts receivable follow-up and collections activities
• Investigate claim denials, research root causes, submit appeals, and resolve reimbursement discrepancies
• Review aging reports and prioritize outstanding receivables
• Communicate with insurance carriers regarding claim status and payment discrepancies
• Document billing activities and maintain accurate billing records and reports
• Share billing performance insights, operational issues, and process improvement opportunities with leadership
• Support workflow distribution and collaborate with offshore billing resources
• Provide customer service support to physicians and practice stakeholders
• Support multiple physician practices and manage priorities across client accounts
• Build and refine internal RCM processes, tools, and workflows as the department scales
• Work primarily in Athenahealth and potentially use Tebra, Charm Health, AdvancedMD, HubSpot, and Zendesk

• Manage the full revenue cycle process for assigned medical practices
• Submit, track, and monitor insurance claims through Athenahealth
• Perform accounts receivable follow-up and collections activities
• Investigate claim denials, research root causes, submit appeals, and resolve reimbursement discrepancies
• Review aging reports and prioritize outstanding receivables
• Communicate with insurance carriers regarding claim status and payment discrepancies
• Document billing activities and maintain accurate billing records and reports
• Share billing performance insights and process improvement opportunities with leadership
• Support workflow distribution and collaborate with offshore billing resources
• Provide customer service support to physicians and practice stakeholders
• Support multiple physician practices and manage priorities across client accounts
• Build and refine internal RCM processes, tools, and workflows as the department scales