Medical Billing and Coding

• Grow Petal Medical Billing sales among physicians and clinics in Quebec
• Manage inbound leads and develop new opportunities through prospecting
• Guide prospective customers through the full sales cycle from initial conversation to close
• Reactivate previous opportunities and closed-lost leads
• Build trusted relationships with healthcare professionals
• Lead discovery calls to understand prospective customers’ needs, challenges, and priorities
• Present and demonstrate Petal Medical Billing and communicate its value
• Maintain consistent and timely follow-ups
• Manage pipeline, activities, and opportunities in Salesforce
• Partner with Billing Operations to address specialized customer questions
• Identify cross-selling opportunities across other Petal solutions
• Share customer feedback and market trends with internal teams
• Collaborate with Sales, Marketing, Billing Operations, and Product teams
• Represent Petal at selected industry events and conferences in Quebec

Sales Representative – Medical Billing Solutions

• Review patient medical records, provider documentation, and encounter forms
• Assign accurate ICD-10-CM, CPT, and HCPCS Level II diagnosis and procedure codes
• Ensure compliance with CMS, Medicare, Medicaid, commercial payer, and regulatory requirements
• Audit medical records for completeness, accuracy, and documentation deficiencies
• Communicate with providers about coding clarifications and documentation improvement
• Identify and resolve coding-related claim denials and rejections
• Maintain organizational productivity and quality standards
• Stay current with coding updates, payer policies, and industry regulations
• Assist with internal coding audits and compliance reviews
• Collaborate with billing, collections, and revenue cycle teams to optimize reimbursement
• Participate in ongoing coding and compliance education and training
• Maintain patient-information confidentiality in accordance with HIPAA regulations

Medical Coder

• Review medical records, provider documentation, and encounter forms to determine appropriate diagnosis and procedure codes
• Assign accurate ICD-10-CM, CPT, and HCPCS Level II codes
• Ensure coding compliance with CMS, Medicare, Medicaid, commercial payers, and regulatory agencies
• Audit medical records for completeness, accuracy, and documentation deficiencies
• Communicate with providers regarding coding clarification and documentation improvement
• Identify and resolve coding-related claim denials and rejections
• Maintain organizational productivity and quality standards
• Stay current with coding updates, payer policies, and industry regulations
• Assist with internal coding audits and compliance reviews
• Collaborate with billing, collections, and revenue cycle teams to optimize reimbursement
• Participate in coding and compliance education and training
• Maintain patient information confidentiality in accordance with HIPAA