Medical Records Specialist

• Process release of information requests accurately and efficiently
• Retrieve and return patients' medical charts
• Scan and transmit medical records daily according to requests and established standards
• Date stamp requests and highlight pertinent data
• Validate requests and authorizations for release of medical information
• Perform quality checks for accuracy, confidentiality, and proper invoicing
• Maintain equipment in excellent operating condition
• Provide attentive and respectful customer service and address client concerns
• Receive incoming requests by mail, telephone, and fax as needed
• Maintain a professional appearance and a clean, orderly work area
• Maintain knowledge of state laws and fee structures
• Support additional facilities and backlogs as assigned
• Safeguard confidential and privileged medical information in compliance with HIPAA and applicable regulations

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