Mortgage Loan Officer

• Manage and follow loan applications from origination through closing
• Provide proactive communication to customers regarding documentation and next steps
• Handle inbound and outbound calls related to new or existing applications
• Maintain accuracy and productivity while managing deadlines
• Collaborate with team members and other departments
• Manage a pipeline of approximately 55–65 home equity and mortgage loan applications
• Guide customers from application through closing with timely follow-up, attention to detail, and service

Mortgage Loan Officer – Non-Commission

• Recommend loan solutions in accordance with lending guidelines and client requirements
• Manage a portfolio of customer relationships
• Seek opportunities to retain and develop new clients
• Conduct sales calls
• Develop and prepare loan solutions and refer products and services
• Review documentation for compliance
• Manage the customer pipeline for efficiency
• Collaborate with internal and external stakeholders to complete mortgage transactions
• Collect and analyze customer financial information for multifaceted and complex borrowers
• Deliver customer-focused, customized solutions
• Assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework