Navigator

• Support the social worker in addressing members’ mental, behavioral, and social needs
• Coordinate therapy, psychiatry, and mental health resources with external behavioral health services
• Conduct Social Determinants of Health screenings, provide resources, and make referrals
• Collaborate with multidisciplinary care teams to align physical and behavioral health needs
• Conduct community outreach and build partnerships with local organizations and support programs
• Coordinate with local substance use treatment providers for assessments and referrals
• Provide behavioral health and wellness education to members and employees
• Track completion of mental health screenings and documentation in the EHR
• Participate in team huddles, care conferences, and staff meetings
• Track and report outcomes related to behavioral health referrals and member engagement
• Maintain accurate documentation of interactions and follow-ups in the EHR
• Support distribution of educational materials on behavioral health and community resources
• Assist during member crises by coordinating urgent referrals and contacting appropriate providers or emergency services per protocol
• Collaborate with clinical operations and training teams to improve behavioral health navigation workflows, forms, and processes
• Stay current with community resources, behavioral health trends, and best practices
• Participate in quality improvement initiatives and contribute feedback to enhance behavioral health integration within primary care
• Perform other duties as assigned to support PeopleOne Health’s mission and goals

Explore Behavioral Health Navigator at PeopleOne Health. Review requirements and application details.