Navigator

• Serve as a subject matter resource regarding local addiction treatment and recovery support systems
• Engage individuals in the ED seeking detoxification or substance use treatment and provide education on treatment and recovery options
• Develop relationships with detoxification and treatment centers to streamline referrals and admissions
• Identify treatment beds based on individual needs, preferences, and eligibility
• Facilitate treatment-center admissions and coordinate required referral documentation
• Track referrals and follow up with treatment centers and patients
• Conduct post-discharge telephone outreach to assess treatment and recovery engagement
• Connect individuals with Recovery Coaches, peer recovery support, harm reduction services, mutual aid groups, and community resources
• Collaborate with the Addiction Consult Service Recovery Coach and healthcare teams to ensure continuity of support
• Document patient interactions, referrals, outreach, and care coordination activities in Epic
• Advocate for individuals while respecting their choices, goals, culture, and readiness for change
• Maintain professional boundaries and confidentiality while utilizing personal recovery experience
• Complete required organizational and role-specific training and maintain competency in addiction treatment, recovery, harm reduction, and community resource systems

Explore Recovery Support Navigator at Beth Israel Lahey Health. Review requirements and application details.