Navigator

• Assist in screening patient care requests for medical necessity and urgency
• Ensure all financial responsibilities, including current and prior balances, are addressed before services are rendered
• Advise patients on available financial assistance programs
• Collaborate with physicians and Henry Ford Health staff to determine continuing care needs
• Handle sensitive information with confidentiality, respect, and empathy in difficult interpersonal situations
• Support uninsured, underinsured, and insured patients while they navigate financial complexities

Explore Clinical Review Team Navigator at Henry Ford Health. Review requirements and application details.