Network Operations

• Provide overall operational leadership for the physical execution, build-out, and maintenance of telecommunications infrastructure across New England
• Lead approximately 150+ field supervisors, technicians, and construction crews directly and indirectly
• Oversee outside plant aerial, underground, and buried construction, service delivery, installation, and repair across Core, Fios, and Fixed Wireless networks
• Report to the Senior Director of Field Engineering & Construction
• Drive operational excellence and enforce safety and quality standards
• Maintain labor relations with union leadership and manage grievance resolution processes
• Oversee large-scale fiber/copper construction projects, plant maintenance, and network installation and repair
• Balance workforce resources to achieve productivity, service delivery, quality control, and safety metrics
• Manage operational expenses and capital construction budgets
• Monitor costs, material usage, contractor/internal staffing ratios, and operational efficiencies
• Champion a zero-incident safety culture and prevent plant defects
• Direct out-of-hours emergency responses for major outages, storm restoration, cable damage, and telephone plant damage
• Coach, mentor, and develop frontline managers and supervisors
• Drive employee engagement, performance accountability, and operational agility across field operations

Explore Associate Director, Network Operations at Verizon. Review requirements and application details.