Network Operations

• Own the health of the managed client fleet, including backups, RMM alerts, patches, and vulnerabilities
• Triage failed, missed, and warning backup jobs across Veeam servers, agents, and cloud copies
• Remotely resolve storage, repository, network, licensing, and upgrade issues through NinjaOne/ScreenConnect
• Run restore tests and produce audit-ready evidence
• Enforce the PTG 3-2-1 backup standard, retention, encryption, and storage controls
• Conduct the half-yearly backup audit and present findings
• Maintain VSPC onboarding, offboarding, report recipients, and managed-list accuracy
• Remediate NinjaOne condition alerts, including AV/EDR, disk space, server, virtualization, service, and device-offline alerts
• Tune alert conditions and thresholds
• Remediate failed Windows and third-party patches, pending reboots, and out-of-band updates
• Remediate vulnerability-scanner findings and verify fixes
• Report patch compliance and open vulnerability backlog weekly
• Own Halo tickets from alert to closure with clear notes
• Produce daily, weekly, and monthly reports
• Work on CMMC client systems under access controls
• Keep credentials and runbooks current in Hudu

Explore NOC Engineer at The ProActive Technology Group. Review requirements and application details.