Network Technician

• Lead installation, configuration, integration, repair, upgrades, and maintenance of enterprise network infrastructure
• Install and maintain copper and fiber cabling, switches, routers, firewalls, wireless access points/controllers, UPS systems, and environmental or security devices
• Serve as escalation point for complex network, cable, hardware, software, wireless, telephony, and related technology issues
• Perform advanced onsite diagnostics and troubleshooting of connectivity, hardware, power, and configuration issues
• Provide onsite and remote technical support to customers and internal stakeholders
• Lead and participate in upgrades, emergency response, and preventative maintenance activities
• Participate in a 24x7 on-call or shift-based rotation
• Coordinate with customers, operations, and engineering teams to validate alarms, plan maintenance windows, restore services, and implement network and security solutions
• Maintain network diagrams, cabling records, service tickets, time logs, and configuration details using ticketing systems and SNOW
• Ensure compliance with safety, operational, and organizational standards, including OSHA requirements
• Act as technical lead on complex projects and assist with task coordination, prioritization, and execution
• Mentor, train, and provide technical guidance to Field Technicians
• Leverage AI for routine tasks and propose AI improvements to unit efficiency and performance
• Foster a positive, inclusive culture and participate in ET/ASU events and programs
• Work across office and field locations as operational needs require

Network Technician jobs in Arizona

Senior Network Field Technician