Nurse

• Handle inbound and outbound calls, prompt callbacks for missed inquiries, and persistent follow-up to re-engage inactive or no-show patients
• Document every patient interaction thoroughly
• Build rapport, address patient hesitations, clarify insurance questions, and guide prospective patients toward confirmed appointments
• Verify deductibles, HMO/PPO structures, copays, coinsurance, out-of-pocket maximums, network status, and prior authorization/referral needs across commercial payers, Aetna, Cigna, Humana, Medicare, and Workers' Comp/PIP
• Manage physician calendars, confirm and reschedule appointments, and maintain accurate scheduling queues in eClinicalWorks (eCW)
• Assist with professional outreach to physician offices, attorneys, and medical-legal contact networks to support patient volume growth

Medical Insurance Specialist – Registered Nurse

• Own the end-to-end delivery process for new and existing customer accounts, from project scoping through to live deployment
• Proactively contact service users to gain informed consent, address concerns, and book installations
• Manage sensitive conversations around capacity, guardianship, and digital inclusion
• Coordinate installers and ensure each visit is appropriate for the service user
• Recover and maintain SLA compliance across contracted accounts
• Build trusted relationships with frontline staff, team leads, social workers, OTs, and local authority managers
• Navigate health and social care organisational dynamics and resistance to technology adoption
• Lead ongoing account health for key contracts, including the London local authority partnership
• Conduct customer check-ins, gather feedback, identify blockers, and find expansion opportunities
• Represent the organization at CPD sessions, webinars, and sector events
• Help sales, marketing, and product teams use correct sector terminology and content
• Work with the CRO to scope projects and provide delivery intelligence for commercial proposals
• Contribute to the strategic design of the managed service model, including ARC partnerships, installer hiring, and team structure
• Report referral volumes, consent rates, installation timelines, and SLA performance to the CEO and CRO
• Feed customer insights into product development

Nurse jobs in Philippines

Medical Insurance Specialist – Registered Nurse

Telehealth Nurse – Temporary (6 to 9 Months)