Office Coordinator

• Coordinate and schedule inpatient and outpatient surgical procedures
• Communicate with providers, patients, hospitals, and surgical facilities regarding dates, times, and required documentation
• Provide preoperative instructions, testing requirements, arrival information, and postoperative appointment details
• Verify completion of surgical orders, consent forms, medical clearances, laboratory testing, and other documentation
• Schedule postoperative appointments and maintain accurate surgical schedules
• Monitor pending surgeries and follow up on incomplete requirements
• Verify insurance coverage and benefits
• Submit and track prior-authorization requests and document authorization details in the electronic medical record
• Follow up with insurance companies to prevent delays or cancellations
• Communicate authorization denials or barriers to providers and leadership
• Assist with appeals, peer-to-peer requests, and additional clinical documentation
• Inform patients of authorization status and potential financial responsibilities
• Review and maintain assigned electronic health record work queues daily
• Address scheduling requests, referrals, authorization needs, registration errors, claim-related edits, and other work queue items
• Route items requiring clinical review or leadership assistance
• Monitor outstanding items through resolution
• Provide front-desk coverage at multiple practice locations
• Greet and check patients in and out
• Verify and update patient demographics, insurance information, consent forms, and required documents
• Collect copayments and outstanding balances
• Schedule and confirm patient appointments
• Answer and route telephone calls, messages, and patient questions
• Scan and index documents into the electronic medical record
• Assist with referral coordination and medical-record requests
• Travel between assigned practice locations as required
• Collaborate with physicians, advanced practice providers, nursing staff, medical assistants, registration staff, hospital departments, and insurance representatives
• Participate in staff meetings, training, and process-improvement activities
• Perform other duties as assigned

Office Coordinator jobs in Ohio

Office Scheduler, Coordinator – PRN