Office Coordinator

• Coordinate patient schedules, confirm appointments, and assist with cancellations and rescheduling requests
• Verify patient insurance eligibility and benefits and obtain required authorizations for medical, rehabilitation, and mental health services
• Respond to patient phone calls, emails, and other communications
• Assist with general patient questions and direct clinical or billing concerns to the appropriate team member
• Maintain accurate and up-to-date patient information in the Electronic Medical Record (EMR) system
• Enter data, upload documentation, and ensure required paperwork is complete and sent to clinical staff
• Perform general virtual office duties, including managing correspondence, organizing electronic files, completing forms, tracking outstanding tasks, and maintaining administrative records
• Communicate with clinical, billing, and administrative staff to support efficient day-to-day operations and a seamless patient experience
• Track outstanding authorizations, credentialing items, patient documentation, insurance requests, and other time-sensitive administrative tasks through completion
• Maintain patient confidentiality and handle protected health information in accordance with HIPAA requirements and organizational policies

Office Coordinator jobs in Philippines

Office Coordinator, Healthcare