Onboarding Specialist

• Guide transport-company customers through Qargo’s onboarding journey, from kick-off and process analysis to go-live and aftercare
• Analyse customers’ current workflows, including planning, order entry and invoicing, and translate them into an efficient Qargo setup
• Configure the platform and deliver hands-on customer training
• Act as the main point of contact during implementation
• Check in regularly to ensure customer satisfaction, smooth transition and strong platform adoption
• Support pre-sales by analysing potential client needs and providing technical input during demos
• Capture insights and improvement opportunities and collaborate with Sales, Product and Engineering to optimise the solution
• Travel regularly across Belgium to meet customers

Explore Customer Onboarding Manager – BE at Qargo TMS. Review requirements and application details.