Onboarding Specialist

• Own and manage the end-to-end onboarding experience for assigned new hires from offer acceptance through successful integration
• Deliver a high-touch onboarding experience for corporate candidates and hiring managers
• Serve as the primary onboarding subject matter expert and partner for candidates, hiring managers, Human Resources, IT, Security, and other stakeholders
• Communicate with candidates via phone, email, and text to provide guidance and ensure timely completion of onboarding requirements
• Partner with hiring managers on equipment requests, badge access, workspace preparation, and orientation scheduling
• Manage onboarding requests through Zendesk, shared inboxes, and other support channels
• Oversee candidate data in the Applicant Tracking System and onboarding platforms
• Coordinate pre-employment requirements including background screenings, I-9 documentation, fingerprinting, and compliance activities
• Prepare onboarding schedules and ensure resources, systems access, technology, and training are ready before start dates
• Communicate with new hires and managers to assess onboarding effectiveness and identify improvements
• Develop and maintain onboarding dashboards, readiness reports, and metrics in Smartsheet and other reporting tools
• Analyze onboarding data and recommend improvements to efficiency, satisfaction, retention, and engagement
• Identify process gaps and implement improvements
• Support special projects and onboarding initiatives
• Manage priorities independently while maintaining customer service and operational excellence
• Perform other duties as assigned

Explore Onboarding Specialist at Trulieve. Review requirements and application details.