Onboarding Specialist

• Own each onboarding case end-to-end from initiation through activation
• Maintain a clear plan with actions, owners, dependencies, and timelines
• Confirm onboarding scope, service requirements, contracting and service entities, and jurisdiction-specific onboarding requirements
• Coordinate Relationship Management, KYCS/KYC Operations, Compliance, Legal, Finance, Operations, and other stakeholders
• Create, maintain, and accurately update onboarding workflow and client pre-active status in relevant systems
• Own the onboarding documentation pack, including jurisdictional documentation and FATCA/CRS information where applicable
• Initiate KYCS/KYC engagement with complete and well-structured case files, including CDD documentation where required
• Review KYCS/KYC outputs, challenge gaps or inconsistencies, obtain missing information, maintain audit trails, and support quality assurance
• Coordinate enhanced due diligence and remediation actions, including adverse media review
• Prepare or coordinate risk acceptance and approval packs for medium- or high-risk onboarding
• Log, track, and evidence onboarding conditions, manage ageing and escalations, and confirm activation readiness before go-live
• Over time, support periodic reviews, trigger events, client maintenance, and offboarding

Explore Manager, Onboarding and Client Lifecycle Management at CSC. Review requirements and application details.