Onboarding Specialist

• Execute delivery of a defined roadmap for Onboarding initiatives enabling assisted tax clients to provide data and documents to H&R Block and have successful tax engagements
• Ensure successful execution and delivery of assigned features within large-scale products
• Organize necessary resources through planning ceremonies
• Support the product backlog while managing scope, schedule, quality, costs, resources, and risks
• Write detailed user stories and requirements with acceptance criteria translatable into automated tests
• Lead product ceremonies for cross-functional product squads using modern SDLC best practices and methodologies
• Create psychological safety for innovation and foster team ownership
• Coordinate activities and report regularly to the product team and leadership
• Conduct team retrospectives and drive resulting actions
• Use WalkMe, LaunchDarkly, or Adobe Target to conduct tests and experiments
• Use data to evaluate and adapt strategies based on test results and measurable outcomes
• Ensure the quality of features delivered by the trio and achieve defined OKRs
• Collaborate with engineering, design, and business teams for alignment and integration
• Develop product management competencies and adjacent Agile, Lean, and DevOps functions

Onboarding Specialist jobs in Missouri

Product Manager – Onboarding