Onboarding Specialist

• Guide new clients through onboarding into the ecosystem
• Design high-performing, results-driven digital advertising campaigns
• Connect with the German market through outbound calls
• Present tailored solutions and campaign upgrades
• Maintain an organized client portfolio
• Ensure customer data is accurate and up to date
• Meet and exceed sales KPIs and targets
• Build long-term trust and loyalty with key stakeholders and local agencies
• Monitor market trends and adapt to changing customer needs
• Advise emerging businesses and established local enterprises on digital marketing and advertising solutions
• Minimize churn and identify growth opportunities

German Sales & Onboarding Specialist

• Lead customer implementations from discovery through launch, owning rollout plans, timelines, risks and next steps
• Run consultative conversations to understand customer requirements, travel policies, stakeholders and goals
• Configure customer accounts and coordinate integration needs
• Troubleshoot issues and verify platform readiness
• Recommend practical, data-driven rollout approaches that support organizational adoption
• Deliver tailored training for key stakeholders, including company-wide and executive audiences
• Monitor early booking activity after launch and proactively address gaps or concerns
• Maintain accurate records of customer requirements and decisions using Gong and AI assistants
• Use feedback, data and coaching to improve the onboarding experience and personal approach
• Take on additional projects supporting IS Team alignment with other departments
• Ensure project team members understand timelines, tasks, risks and issues
• Work closely with customer stakeholders and internal teams on configuration, technical coordination, training and change management

Onboarding Specialist jobs in Spain

German Sales & Onboarding Specialist

Onboarding Specialist, Italian Speaking