Operations

• Own every product run from production order to live for sale
• Track purchase orders and production timelines with contract manufacturers
• Confirm reorder lead times, secure production slots, and flag stock-coverage risks
• Coordinate formula updates, reformulations, R&D contracts, and bench testing
• Source raw ingredients, qualify suppliers, request samples/specifications, gather quotes, and compare quality and cost
• Track raw-ingredient sourcing, documentation, material-lot decisions, and production invoicing
• Solicit and compare freight quotes, book pickups, and coordinate domestic/international freight
• Coordinate customs clearance, customs bonds, TSCA documentation, FDA release, and cargo insurance
• Act as logistics point of contact between manufacturers, freight forwarders, and the 3PL
• Create inbound shipments and configure Shipfusion SKUs and inventory data
• Track 3PL check-in and resolve damaged, missing, or rejected-unit discrepancies
• Request, edit, upload, and maintain Certificates of Analysis and related master spreadsheets
• Coordinate label designs, proofs, dies, estimates, label files, web-ready formats, and 3D bottle renders
• Update Shopify and Amazon catalog information, imagery, product weights, dimensions, stock states, and product pages
• Plan Amazon FBA replenishment shipments around major sales events and allocate stock between 3PL and Amazon
• Maintain master tracking spreadsheets and consolidate email, Slack, and Asana communications
• Potentially expand into demand planning, landed-cost/COGS tracking, vendor and 3PL performance management, regulatory compliance, SOP documentation, product launches, and EU/UK expansion support

Operations jobs in Bosnia & Herzegovina

Operations Manager