Operations

• Monitor daily alert volumes and investigate spikes or unusual patterns in the fraud trading queue
• Own escalation handling for difficult cases unresolved by first-line agents
• Escalate cases to second-line compliance as needed
• Translate technical specifications and evolving Financial Crime requirements into working practice
• Represent the team in bi-weekly global AMLCO syncs
• Escalate unresolved procedural questions to the MLRO/AMLCO according to jurisdiction
• Validate fraud alert triggering through the Optimized-to-back-office migration and run tests as needed
• Act as point of contact in stakeholder meetings and requirement discussions
• Coordinate with peer SMEs across AML, crypto, and card-fraud domains where alert ownership overlaps

Credit Fraud Specialist – FinCrime Operations

• Administer MT4/MT5 groups, symbols, securities, managers and routing configurations.
• Configure swaps, dividends, expiries, corporate actions, sessions, leverage and margin.
• Lead operational setup of new instruments and products through live rollout.
• Monitor pricing, spreads, liquidity, execution quality and platform health; escalate anomalies.
• Investigate execution incidents including slippage, rejections, requotes and off-market fills.
• Track economic releases, rollovers and holiday schedules; implement session adjustments.
• Support Risk Management with operational implementation of approved risk and trading decisions.
• Produce daily P&L reporting, reconciliations and exception reports.
• Monitor third-party providers, bridges and connectivity; manage escalation with Technology and vendors.
• Maintain shift handover, incident logs, SOPs and audit trails for Compliance.
• Test new dealing tools, plugins and automation; identify manual processes to automate.
• Work daily with Risk, Risk Intelligence, Technology, Compliance and Sales.

Operations jobs in Cyprus

Credit Fraud Specialist – FinCrime Operations

Dealing Operations Specialist