Operations

• Manage HWL full-cycle billing and collections through the VMS platform or manual invoices
• Perform Managed Service Provider billing and reverse billing
• Research and resolve unapplied MSP cash balances, billing issues, discrepancies, and errors
• Follow up weekly with agencies and clients to obtain timecard entries and approvals
• Research suppliers missing timesheets in the VMS system
• Support the Collections Specialist with client billing questions
• Contact new customers to confirm invoice receipt
• Complete billing, usage, discrepancy, analytical, and management reports
• Maintain accurate and current billing, collections, reconciliation, and account activity records
• Keep the Controller and HWL management informed of activities and significant problems
• Contact customers and suppliers regarding outstanding accounts receivable balances
• Gather payment-supporting documents and help negotiate payment plans
• Prepare packages for attorneys after unsuccessful collections attempts
• Coordinate with account management, sales, and supplier management teams on outstanding balances
• Document collection actions and investigate late or potentially delinquent accounts
• Assist with complex and sensitive collections activities
• Complete special projects and other assigned billing, accounts receivable, and collections tasks
• Attend required virtual and in-person meetings, conferences, events, and seminars

Operations jobs in Gabon

Financial Operations Specialist