Operations

• Support delivery of client services in line with contractual requirements
• Work with integrated service streams to perform contracted services and enhance interdepartmental efficiencies
• Provide administrative support for Facilities Maintenance Management services
• Support day-to-day operations of the Facilities Maintenance business unit
• Support development and compliance of processes, procedures, and contractual management plans
• Support continuous improvement of processes and operating procedures
• Act as subject matter expert on policies, procedures, and service level agreements
• Provide direct support to the Facilities Maintenance Leadership Team on operational and project tasks
• Assist with data collection, analysis, presentations, and reports
• Coordinate departmental projects and initiatives
• Assist with escalated issue resolution
• Support human resource management, recruitment, performance reviews, development plans, and training
• Maintain SharePoint folders, archiving, document control, action trackers, and performance reports
• Coordinate workshops, meetings, client partnership meetings, and events
• Assist with travel arrangements
• Manage and maintain leadership rosters, regional rosters, calendars, and diaries
• Assist site operations as required
• Support management staff in achieving quality and performance targets
• Ensure consistent and friendly customer and client service

Explore Operations Support at Sodexo. Review requirements and application details.