Operations

• Own the alumni communications calendar and plan multi-channel outreach through Slack, email, SMS, and LinkedIn
• Write and launch campaigns, including copy, audience segmentation, cadence, forms, and follow-up tracking
• Manage the alumni Slack community and LinkedIn network
• Run outcomes and profile-update campaigns collecting placement data, resumes, and LinkedIn profiles
• Partner with coaches on newly placed alumni and contributor stories
• Design, build, and maintain automation systems for alumni and coach operations
• Build with Google Apps Script, the Slack API, Connected Sheets, and no-code tools
• Engineer reliable workflows with testing, validation, run logs, safe-failure logic, and manual overrides
• Write maintainer documentation for operational systems
• Build and own AI-powered workflow steps including resume review, message drafting, and response triage
• Maintain BigQuery datasets and views for alumni operations
• Connect warehouse data to Sheets, Tableau, and Hex and own outcomes and coach-performance dashboards
• Maintain data quality by validating ingestion, resolving duplicates, and synchronizing records across systems
• Produce recurring and ad hoc analyses of alumni support and placement trends
• Manage day-to-day operations for contracted career coaches
• Coordinate professional development session facilitation
• Build employer-partner candidate pipelines and deliver shortlists
• Maintain project trackers and team playbooks

Explore Manager, Alumni Engagement – Operations at Correlation One. Review requirements and application details.