Operator

• Monitor IT systems 24/7 using various tools; detect issues, troubleshoot, and escalate when needed.
• Perform routine checks of system processes.
• Monitor financial transaction flows from a technical perspective.
• Investigate reported problems and manage incidents and service requests.
• Coordinate with involved teams to resolve issues and keep ticket communication updated.
• Ensure compliance with Service Level Agreements (SLAs).
• Troubleshoot undocumented problems using experience and team support.
• Submit and monitor end-of-day job streams.
• Work closely with Visa, Mastercard, UPI, American Express, and their technical teams.
• Maintain detailed records of incidents, resolutions, and system activities.

Explore IT Systems Operator, Entry Level at Euronet. Review requirements and application details.