Operator

• Serve as the primary point person for the Hawaii Product Center and contribute as a member of the overall fulfillment team
• Greet customers arriving at the Product Center
• Deliver orders to customers and complete transactions confirming order pickup
• Use internal doTERRA systems to place, return, or change customer orders
• Process returns, refunds, and exchanges in doTERRA systems
• Coordinate with the fulfillment team to pick and verify customer orders
• Resolve problems promptly using proper sources
• Capture customer feedback
• Upsell and mention promotions and Healing Hands to customers
• Pick, pack, and ship customer orders to maintain service level agreements
• Assist with inventory replenishment, pick area readiness, and organization
• Prepare inbound shipments for accurate receipt and put-away
• Assist with inventory control as requested by leadership
• Maintain a clean and organized workstation and facility
• Contribute to projects and fulfillment team needs as requested by leadership
• Show kindness, support, and respect toward fellow employees
• Encourage and help build a positive work environment

Explore Fulfillment Operator at doTERRA International LLC. Review requirements and application details.