Operator

• Handle customer requests and identify root causes
• Provide users with feedback and fix issues quickly
• Perform basic checks on media registry and document contents
• Manage coverage additions
• Propose new sources to add
• Create and enrich media and sections
• Collaborate with the DataOps Quality Team, DMR Account Managers Team, and DMR Tech Team
• Provide feedback and support requests across DataOps and the wider Launchmetrics organization
• Propose technical or process initiatives to improve customer support activities
• Provide meaningful insights to team members to support proactive coverage maintenance

Explore Online Support Operator – Fixed Term Contract at Launchmetrics. Review requirements and application details.