Patient Access

• Organize and coordinate assigned staff activities
• Handle and solve problems related to the area of assignment
• Work with the Patient Access Manager to develop and coach staff
• Conduct and oversee orientation and training of Patient Access staff
• Perform Revenue Cycle tasks supporting compliance and customer service
• Coordinate registration and pre-registration duties
• Monitor daily productivity and communicate with staff
• Provide and review performance reporting, including point of service, wait times, overtime, and productivity
• Assign and coordinate staff schedules, rotations, time off, and call-offs
• Track and monitor upfront collection processes; assign goals and provide coaching or corrective action
• Provide administrative and educational guidance during on-call duties
• Develop department processes and procedures
• Conduct training, education, development, audits, and continual coaching
• Act as a resource for staff and ancillary departments
• Manage assigned projects involving implementation, tracking, and process changes
• Participate in facility activities and gather statistical information
• Work in designated department areas as needed
• Assist with staff evaluations and maintain the time/attendance system
• Attend facility meetings to ensure process alignment and effective communication

Patient Access jobs in Connecticut

Patient Access Supervisor