Patient Access

• Handle incoming phone calls from patients, families, and referring providers to schedule appointments across multiple providers, clinics, departments, practices, and campuses
• Make outbound phone calls to patients to schedule appointments with specialists and subspecialists
• Collect and update patient demographics, insurance information, and account guarantor details
• Collect patient liabilities before or on the date of service, as appropriate
• Secure outside medical records based on appointment visit type
• Schedule in-office procedures and procedure rooms
• Provide exceptional patient service to facilitate access to appropriate care

Patient Access jobs in Massachusetts

Patient Access Schedule Agent