Patient Access

• Perform admitting duties for all patients admitted for hospital services
• Assign accurate MRNs and complete medical necessity/compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders and use overlay tools
• Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls
• Meet point-of-service collection goals
• Use quality auditing and reporting systems to correct accounts
• Conduct account audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts before visits through inbound and outbound calls
• Obtain demographic, insurance, and financial liability information
• Collect point-of-service and past-due balances and explain payment plan options
• Explain consent and patient education forms, obtain signatures, and witness signatures
• Review insurance eligibility and enter benefit data to support collections and billing
• Screen Medicare medical necessity using ABN software and distribute required forms

Explore Patient Access Associate at Ensemble Health Partners. Review requirements and application details.