Patient Access

• Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work
• Handle and solve problems related to the assigned area
• Work with the Patient Access Manager to develop and coach staff
• Conduct and oversee orientation and training of Patient Access staff
• Perform Revenue Cycle tasks to ensure compliance and excellent customer service
• Assist the Patient Access Manager with day-to-day operations
• Coordinate registration and pre-registration duties and monitor daily productivity
• Provide and review department performance reporting, including point of service, wait times, overtime, and productivity
• Assign and coordinate staff schedules, rotations, time off, and call-offs
• Track and monitor upfront collection processes, assign goals, and provide coaching or corrective action
• Provide administrative and educational guidance during on-call duties and fill in for staffing issues or unexpected volumes
• Develop department processes and procedures; conduct training, audits, coaching, and education
• Act as a resource for staff and ancillary departments and promote service excellence
• Manage projects involving implementation, tracking, and process changes; report to Patient Access Leadership
• Participate in facility activities, gather statistical information, and work in designated department areas as needed
• Assist with staff evaluations and maintain the time/attendance system
• Attend facility meetings as required

Patient Access jobs in Oklahoma

Patient Access Supervisor