Patient Access

• Organize and coordinate assigned staff activities to ensure safe, effective, appropriate, and fiscally responsible work
• Handle and solve problems related to the assigned area
• Coordinate registration and pre-registration duties
• Train, coach, and develop Patient Access staff
• Monitor daily productivity and communicate with staff
• Track and report department performance metrics, including point of service, wait times, overtime, and productivity
• Assign and coordinate staff schedules, rotations, time off, and call-offs
• Track and monitor upfront collection processes; assign goals and provide coaching or corrective action
• Participate in on-call rotation covering days, nights, and weekends as necessary
• Assist with department processes, procedures, audits, staff evaluations, and education
• Act as a resource for staff and ancillary departments and promote excellent customer service
• Manage assigned process implementation and change projects; report to Patient Access Leadership
• Participate in facility activities and meetings
• Maintain the time and attendance system
• Work in designated department areas as needed

Patient Access jobs in Pennsylvania

Supervisor, Patient Access – Pre-Access