Patient Access

• Greet patients and visitors with a friendly and professional demeanour
• Engage with patients throughout their journey, address queries, provide clear communication, and maintain a welcoming environment
• Respond promptly to patient or third-party requests with empathy and understanding
• Maintain accurate and up-to-date information on the hospital database
• Pre-register or register all patients onto HCA databases
• Ensure relevant patient documents are signed and scanned to patient accounts
• Manage patient waiting areas
• Coordinate and facilitate patient bookings
• Provide comprehensive administrative services to consultants and other third parties
• Deliver a seamless patient journey and high level of customer care while handling high-volume activity

Patient Access jobs in United Kingdom

Patient Access Officer