Patient Access

• Organize and coordinate assigned staff activities
• Handle and solve problems related to the area of assignment
• Coordinate registration and pre-registration duties
• Train, coach, educate, and develop Patient Access staff
• Monitor daily productivity and communicate with staff
• Produce and review reports on point of service, wait times, overtime, productivity, and other key metrics
• Assign and coordinate staff schedules, rotations, time off, and call-offs
• Track and monitor upfront collections, assign goals, and provide coaching or corrective action
• Participate in on-call rotation and provide administrative and educational guidance
• Develop department processes and procedures and conduct performance audits
• Act as a resource for staff and ancillary departments while promoting customer service
• Manage assigned implementation, tracking, and process-change projects
• Participate in facility activities and gather statistical information
• Assist with staff evaluations and maintain the time/attendance system
• Attend facility meetings as required
• Apply AI to process and technological improvements
• Assist the Patient Access Manager with day-to-day operations

Patient Access jobs in Virginia

Patient Access – Pre-Access Supervisor