Patient Access Representative

• Greet patients and verify demographics
• Create, scan, and route documents or electronic forms
• Explain documents and capture signatures on necessary paperwork
• Establish and assign financial responsibility and assist with arrangements
• Collect co-payments, pre-payments, and account-balance payments
• Address and resolve registration errors or denied insurance claims
• Coordinate and schedule appointments with nursing teams and providers
• Obtain and coordinate referrals and conduct pre-authorization
• Arrange interpreter services
• Check patients in and out
• Operate a multi-line phone
• Resolve work queue issues, manage recalls and waitlists, and serve as switchboard operator
• Prepare and coordinate charts
• Organize supporting provider documents
• Initiate and collaborate on patient financial assistance
• Track patient visits and health information on patient accounts
• Compile, distribute, administer, and score assessments
• Coordinate telemedicine appointments
• Make appointment reminder calls
• Process hospital admissions
• Perform office duties such as copying and sending faxes

Explore Patient Access Representative – Walk-In Clinic at Sanford Health. Review requirements and application details.