Patient Access Representative

• Request and obtain prescriptions and authorizations from medical offices and insurance companies
• Follow up with providers and payers to ensure timely receipt of required documentation
• Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements
• Re-verify patient eligibility for ongoing services
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards
• Communicate with patients, provider offices, and internal teams to resolve access-related issues