Patient Access Specialist

• Register and check in patients for outpatient services
• Confirm patient identity using approved identification processes
• Create and maintain encounters in the electronic health record
• Collect, verify, and update demographic, guarantor, and insurance information
• Explain co-pays, deductibles, deposits, and self-pay responsibilities
• Collect payments at the time of service
• Connect patients with financial counseling or enrollment services
• Collaborate with clinic leadership, providers, nursing, scheduling, and ancillary departments
• Support clinic flow, timely patient access, same-day add-ons, walk-ins, and schedule changes
• Verify insurance eligibility and benefits using electronic tools and payer portals
• Identify coverage limitations, referral or authorization requirements, and self-pay situations
• Resolve coverage issues with Insurance Verification, Pre-Service, and Authorization teams
• Meet productivity, quality, registration accuracy, and financial collection standards
• Participate in audits and quality/process improvement initiatives
• Provide flexible coverage across departments and clinics
• Follow FQHC, HRSA, EMTALA, HIPAA, and other regulatory requirements
• Train and support new hires and answer questions

Explore Float Patient Access Specialist, Outpatient PAS at Denver Health. Review requirements and application details.