Patient Access Specialist

• Accurately manage patient registration and access processes within the healthcare revenue cycle
• Assign accurate MRNs and complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders and use an overlay tool
• Operate the telephone switchboard and relay calls
• Deliver compassionate customer service
• Meet assigned point-of-service goals and collect payments and past-due balances
• Use quality auditing and reporting systems to correct accounts and provide statistical data
• Conduct account audits and ensure forms are accurate and timely
• Pre-register patient accounts through inbound and outbound calls
• Explain consent and patient education forms and obtain required signatures
• Review insurance eligibility responses, select plan codes, and enter benefit data
• Screen medical necessity using ABN software and distribute required forms

Explore Patient Access Associate Specialist at Ensemble Health Partners. Review requirements and application details.