Patient Access Specialist

• Perform admitting duties for all patients admitted for hospital services
• Assign accurate MRNs and complete medical necessity and compliance checks
• Provide patient instructions and collect insurance information
• Receive and process physician orders
• Operate the telephone switchboard and relay calls
• Meet assigned point-of-service collection goals
• Use quality auditing and reporting systems to correct accounts
• Conduct account audits and provide statistical data to Patient Access leadership
• Pre-register patient accounts before visits
• Obtain demographic, insurance, and financial liability information by inbound and outbound calls
• Collect point-of-service and past-due balances and discuss payment plan options
• Explain consent forms, obtain signatures, and witness names
• Distribute patient education documents and required forms
• Review insurance eligibility responses and enter benefit data to support collections and billing
• Screen medical necessity using ABN software and distribute required documentation
• Provide excellent customer service while meeting organizational, regulatory, and compliance requirements

Explore Patient Access Associate Specialist at Ensemble Health Partners. Review requirements and application details.