Patient Coordinator

• Interpret patient benefits
• Evaluate patient benefits
• Load benefits
• Respond to benefit questions
• Work under the direction of the Supervisor Patient Benefits

Patient Benefits Coordinator

• Handle all incoming phone calls, scheduling-related tasks, and online leads in a timely and knowledgeable fashion
• Create a positive phone call experience for each caller
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and providers
• Understand provider-to-patient flow and anticipate providers’ next steps
• Perform inventory responsibilities and stock supplies and equipment as requested
• Attend all in-house training and continued education opportunities
• Execute all front office duties and provide support to patients, providers, and support staff