Patient Coordinator

• Greet and assist patients upon arrival, provide wait-time information, and address front-desk inquiries.
• Verify and update patient demographics and insurance details during check-in.
• Handle walk-in registrations.
• Collect deductibles, copays, co-insurance, and other patient payments at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and provide information about patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Explore Patient Access Coordinator at Hanger, Inc.. Review requirements and application details.

Patient Access Coordinator

• Facilitate and monitor referral workflows from acute care hospitals or ambulatory outpatient settings to home
• Coordinate patients’ post-acute care needs with the Transitional Care Coordinator
• Secure post-acute care services through established workflows
• Partner with clinical teams to obtain clinical documentation for compliance, regulatory, insurance, and billing requirements
• Coordinate equipment delivery through internal hospital or external partners
• Enter prompt, detailed, and complete notes
• Escalate barriers when post-acute services cannot be secured
• Engage patients and families/support persons to obtain post-acute care choices and document them
• Build and maintain relationships with post-acute and hospital/network partners
• Respond to consumer inquiries regarding post-acute services
• Participate in interdisciplinary process improvement efforts, huddles, special projects, and rotational onsite work at network hospitals
• Perform other duties as assigned or requested

Explore Patient Transition Coordinator at Highmark Health. Review requirements and application details.