Patient Navigator

• Coordinate with Center leadership to maximize daily patient census
• Participate in staff meetings to support key functions within the Center
• Greet patients and visitors, answer and route calls to appropriate staff
• Manage patient communications, including scheduling, rescheduling, and appointment reminders
• Work and schedule for providers according to the care continuum model
• Obtain and verify patient insurance information, including pre-certifications and pre-authorizations
• Enter patient insurance and charge data into appropriate databases
• Collect and enter patient charges
• Verify and reconcile charges as directed
• Prepare and transmit monthly patient survey data and documentation to providers
• Assemble new patient charts and maintain, file, and spot-check existing charts
• Coordinate and schedule ancillary testing with hospital departments
• Arrange patient transportation as needed
• Maintain office equipment, office supplies, and medical supplies as directed
• Perform other required duties